Changing the credit manager's game

A single platform for all your debt collection partners
Benchmark them, reduce costs and improve your net recovery rate

VIRTEO is a neutral online platform allowing credit managers to work directly with many lawyers, court bailiffs and recovery agencies in an efficient, transparent and compliant process, without the hassle of IT integration

Measure the net recovery result and benchmark your collection partners on their true overall performance

Get insight in all costs, including debtor costs. Evaluate the practices applied by your collection partner.

What benefits do you get?


Centralized process control

Configure every step in the dunning process, from friendly reminder to legal enforcement and all steps in between. Define different processes according to the nature of the claim

Manage & control internal & external services

Choose which steps are handled internally and which are handled by the service providers of your choice. Our community of lawyers, judicial officers and other professionals grows continuously.

Choose who provides the service

Choose how case files are allocated: according to your vendor policy, according to debtor location or according to KPI’s. You remain in control and you avoid vendor lock-ins.

Reports & dashboards

All your files are complete and up-to-date at all times, allowing for clear reports and dashboards. Performant BI analysis tools can be used to provide instant insights.

No more file exchanges

All service providers -lawyer, judicial officer, any other party you wish to engage- work on the same data on the platform. This lowers IT costs and ensures data privacy compliancy.


Increase transparency

Every action or cost is in the platform and can be viewed and evaluated. Hidden costs or delays are impossible, potential fraud can easily be detected. The service provider performance can be measured and benchmarked.

More info? Read our Frequently Asked Questions!


Territory covered



Efficiency gain

Hundreds of legal service providers have already engaged to provide their services through the VIRTEO platform. All Belgian jurisdictions are now covered by multiple court bailiff/lawyer offices, and our coverage is rapidly expanding to neighboring countries.

This means that via a single platform, you can allocate case files to the service provider(s) of your choice. IT integrations and file exchanges are a thing of the past.

Files are allocated according to your business rules or vendor policy. No need for IT integration, one management console enables you to monitor and control the detailed progress of each file.

All providers work in the platform, apply the same process and all data is structured in the same way and accessible to you. You get clear dashboards, easy reporting and straightforward reconciliation data.

This enables true KPI comparisons between your service providers. You can also test process variations and evaluate the result. The overall process becomes transparent and far more efficient.

Unnecessary middlesteps and costs are eliminated and leadtimes become shorter. Cost-efficiency plus higher recovery rates result in considerable overall performance gains and faster cash recovery.

Are you a lawyer, court ballif,
or a collection agency?

Information for service providers

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