Changing the credit manager's game
A single platform for all your debt collection partners
Benchmark them, reduce costs and improve your net recovery rate
VIRTEO is a neutral online platform allowing credit managers to work directly with many lawyers, court bailiffs and recovery agencies in an efficient, transparent and compliant process, without the hassle of IT integration
Measure the net recovery result and benchmark your collection partners on their true overall performance
Get insight in all costs, including debtor costs. Evaluate the practices applied by your collection partner.
What benefits do you get?
Centralized process control
Configure every step in the dunning process, from friendly reminder to legal enforcement and all steps in between. Define different processes according to the nature of the claim
Manage & control internal & external services
Choose which steps are handled internally and which are handled by the service providers of your choice. Our community of lawyers, judicial officers and other professionals grows continuously.
Choose who provides the service
Reports & dashboards
All your files are complete and up-to-date at all times, allowing for clear reports and dashboards. Performant BI analysis tools can be used to provide instant insights.
No more file exchanges
All service providers -lawyer, judicial officer, any other party you wish to engage- work on the same data on the platform. This lowers IT costs and ensures data privacy compliancy.
Every action or cost is in the platform and can be viewed and evaluated. Hidden costs or delays are impossible, potential fraud can easily be detected. The service provider performance can be measured and benchmarked.
More info? Read our Frequently Asked Questions!
This means that via a single platform, you can allocate case files to the service provider(s) of your choice. IT integrations and file exchanges are a thing of the past.
All providers work in the platform, apply the same process and all data is structured in the same way and accessible to you. You get clear dashboards, easy reporting and straightforward reconciliation data.
Unnecessary middlesteps and costs are eliminated and leadtimes become shorter. Cost-efficiency plus higher recovery rates result in considerable overall performance gains and faster cash recovery.
Companies aim to secure their liquidity position, which puts pressure on the credit management team. This article discusses how companies can successfully collect overdue invoices with respect for clients’ difficult situations during the pandemic.
In August, De Tijd reviewed an alarming increase of unpaid invoices in Belgium. Febeg (the federation for energy suppliers) warns that due to the pandemic a growing number of people and companies cannot pay their energy bills on time. Other instances also report on...
Since the pandemic requires teleworking, it’s important to pay attention to your credit management team. They are pressured to save financial numbers of the company while their work space has changed enormously. In this article we share 4 tips to boost their motivation and productivity in these challenging times.